Privacy Policy
Your privacy matters to us. This policy explains what information Gibson Buys Homes collects, how we use and protect it, and the choices you have.
01 Overview
Gibson Buys Homes ("Gibson Buys Homes," "we," "us," or "our") operates gibsonhomebuyer.com (the "Site") and provides cash home-buying services to homeowners in Ontario, Canada. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site, submit a form, call or text us, or otherwise interact with us. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using our Site or providing your information to us, you agree to the practices described in this policy. If you do not agree, please do not use the Site or submit your information.
02 Information we collect
Information you give us
When you request a cash offer or contact us, we may collect:
- Your name, phone number, and email address
- The address and details of the property you want to sell (condition, situation, timeline)
- Any other information you choose to share in a form, call, text, or email
Information we collect automatically
When you visit the Site, we and our analytics providers may automatically collect:
- Your IP address, browser type, device, and operating system
- Pages viewed, links clicked, and time spent on the Site
- Referring website and general location (city/region level)
Information from third parties
We may receive information about a property or its owner from public records, lead-referral partners, or service providers to help us evaluate and respond to your request.
03 How we use your information
We use the information we collect to:
- Evaluate your property and prepare a cash offer
- Contact you about your request by phone, text, or email
- Provide, complete, and follow up on a potential transaction
- Send you relevant updates, follow-ups, and marketing — where permitted and with your consent
- Operate, improve, and secure our Site and services
- Comply with legal obligations and enforce our agreements
We do not sell your personal information.
04 Your consent
When you submit a form, call, or text us, you consent to us collecting and using your personal information to respond to your request and to contact you about selling your property, as described in this policy.
You may withdraw your consent to ongoing communications at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, contact us using the details in the "Contact us" section, reply STOP to any text message, or use the unsubscribe link in our emails. Withdrawing consent may limit our ability to provide certain services.
05 Text message (SMS) communications
If you provide your phone number and opt in, we may send you text messages about your cash offer, appointment reminders, and follow-ups.
By providing your mobile number, you consent to receive automated and manual text messages from Gibson Buys Homes at that number. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent to receive texts is not a condition of any purchase. Your carrier is not liable for delayed or undelivered messages.
We handle electronic messages in accordance with Canada's Anti-Spam Legislation (CASL). Mobile information will not be shared with third parties for their own marketing or promotional purposes.
08 Third-party links & services
Our Site may link to third-party websites or services that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit.
09 Data retention
We keep your personal information only for as long as needed to fulfil the purposes described in this policy, to maintain our business records, and to meet legal, tax, or regulatory requirements. When information is no longer needed, we securely delete or anonymize it.
10 Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information against loss, theft, and unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11 Your privacy rights
Subject to applicable law, you have the right to:
- Ask whether we hold personal information about you and request access to it
- Request a correction to inaccurate or incomplete information
- Withdraw your consent to ongoing collection, use, or communications
- Ask questions or make a complaint about how we handle your information
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time as required by applicable privacy law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
12 Children's privacy
Our Site and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
13 Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be communicated to you directly where appropriate. Your continued use of the Site after an update means you accept the revised policy.
14 Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please reach out: